At sigma168, your privacy is more than a promise — it is a responsibility we take wholeheartedly. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you use our online gaming platform. We are committed to ensuring that every piece of information you entrust to us is handled with full transparency and security.
Six core pillars that ensure sigma168 member personal data is always kept safe and managed responsibly
All data transmitted between your device and sigma168's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia — ensuring no third party can intercept your information.
Only sigma168 staff who have been granted specific authorisation and are bound by strict confidentiality agreements may access member data. All access is logged and regularly audited to ensure no misuse occurs.
Member personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular backups. Our data centres comply with international physical and digital security standards.
Sigma168 has never and will never sell, rent, or share members' personal data with any third party for marketing purposes without your explicit consent. Your data belongs to you — it is not our business commodity.
Through your sigma168 account settings, you can update your personal information, manage marketing communication preferences, and request a copy or deletion of your data at any time — entirely at your discretion.
All of sigma168's data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We appoint an internal Data Protection Officer to ensure the platform's operations continuously meet current regulatory requirements.
This Privacy Policy is issued by sigma168 ("Company", "we", "Platform") and applies to all individuals who access or use the sigma168 online gaming platform, including the official website at sigma168.fun, the sigma168 mobile app, and any related services we provide.
We understand that entrusting your personal information to any online platform is a significant decision. That is why this Privacy Policy is written in clear, easy-to-understand language — so you know exactly what happens to your data from the moment you register to your first withdrawal or your favourite game session.
This policy covers the types of data we collect, the purposes of collection, parties that may receive such data under limited circumstances, retention periods, and your full rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA).
Sigma168 only collects data that is genuinely necessary to provide a safe, lawful, and high-quality service. We do not collect data excessively or for irrelevant purposes. The following are the categories of data we process:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth | Identity verification (KYC), legal compliance |
| Contact Data | Phone number, email address | Account communications, OTP verification, customer support |
| Financial Data | Payment method details, transaction history | Deposit/withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, web browser, access logs | Account security, suspicious activity detection |
| Usage Data | Game records, game preferences, session duration | Service improvement, responsible gambling |
| Communication Data | Support chat records, emails sent | Complaint resolution, service quality control |
Sensitive financial data such as full card numbers or banking passwords never stored within the sigma168 system. Payment processing is handled directly by licensed payment providers that comply with PCI-DSS standards.
The data we collect is used solely for legitimate and transparent purposes. sigma168 never uses your data for purposes not stated in this Privacy Policy. The following are the legal bases and primary purposes of our data processing:
Sigma168 does not sell or disclose your personal data to external parties for their own commercial gain. However, there are limited situations where data must be shared with carefully selected parties, solely to enable us to provide the best service to you:
All third parties who receive your data are bound by contractual agreements requiring them to manage your data to a security standard equal to or higher than that of sigma168. We conduct regular security reviews of all our third-party partners.
Sigma168 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognize you on subsequent visits and provide a more personalized experience.
Types of cookies we use:
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect your experience on the sigma168 platform.
The security of your personal data is sigma168's highest priority. We continuously invest in the latest security infrastructure to ensure your data is always protected against unauthorised access, disclosure, alteration, or destruction.
Technical and organisational security measures we implement:
In accordance with Malaysia's Personal Data Protection Act 2010 and international best practices, you have the following rights regarding your personal data held by sigma168:
Request a copy of the personal data we hold about you in a readily readable format
Request correction of any inaccurate or incomplete personal data held in our records
Request deletion of your data when it is no longer needed for the stated purposes
Request that we restrict the processing of your data under certain circumstances permitted by law
Receive your data in a structured, machine-readable format for transfer to another platform
Object to the processing of your data for direct marketing purposes at any time without providing a reason
To exercise any of the above rights, contact our Data Protection Officer via email [email protected]. We are committed to responding to all requests within 30 business days. No fees are charged for reasonable requests.
Sigma168 does not retain your personal data longer than necessary for the original purpose of its collection, or beyond the period required by applicable laws and regulations.
When data is no longer needed and there is no legal obligation to retain it, sigma168 will securely delete or anonymise it in accordance with established data removal procedures.
In operating the sigma168 platform, your personal data may be stored or processed outside Malaysia, primarily in data centres located in Asia-Pacific countries with robust and recognised data protection laws.
Sigma168 ensures that every cross-border data transfer is protected by appropriate security mechanisms, including:
The sigma168 platform is a service exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data of children or minors.
If we discover that personal data of an individual under the age of 18 has been collected inadvertently, we will take immediate steps to:
Parents or guardians who believe their minor child has registered on the sigma168 platform are requested to contact us immediately via email [email protected] so that immediate action can be taken.
Sigma168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform service improvements.
When there are material amendments, we will:
Continued use of the sigma168 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how sigma168 handles your personal data, we encourage you to contact our Data Protection Officer (DPO) directly.
We are committed to taking every enquiry seriously and providing clear responses within the stipulated timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory body.
Sigma168 values the trust you place in us. Our commitment to privacy is more than a legal obligation — it is a core value in building an online gaming platform that Malaysian users can genuinely trust.